How do I contact Nintendo customer support?

How do I contact Nintendo customer support? Try our website at support.nintendo.com or call our Consumer Assistance Hotline at 1-800-255-3700, rather than going to your retailer.

Try our website at support.nintendo.com or call our Consumer Assistance Hotline at 1-800-255-3700, rather than going to your retailer.

How long does it take for Nintendo to respond to a help ticket?

We will provide a response within 45 days from the date the request is submitted, unless we need more time, in which case we will notify you and/or the agent. If we are unable to process the request, we will explain the reason in our response.

Does Nintendo do repairs for free?

All Nintendo products are covered by a limited hardware warranty which covers manufacturing defects for 12 months from the date of purchase, so any repairs done during this time frame should be free. However, if your device isn’t working correctly because of physical damage, it might not be covered.

Do I need Nintendo online for Mario Kart?

A Nintendo Switch Online membership (sold separately) is required to play online, and your Mario Kart 8 Deluxe game must be updated to the latest software version.

How do I contact Nintendo customer support? – Related Questions

What games can you play without switch online?

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  • Game News.
  • FIFA 23. Return to Monkey Island. Disney Dreamlight Valley. Splatoon 3. WoW: Wrath Of The Lich King Classic. Soul Hackers 2. Cult of the Lamb. Digimon Survive. Stray. Diablo Immortal. Elden Ring. Pokemon Legends: Arceus.
  • Anime.
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What can you do with a Nintendo Switch without games?

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  • Turn on Your TV.
  • Find a Lost Joy-Con.
  • Make Friends and Play With Them.
  • Voice Chat With Friends.
  • Pair Bluetooth Headphones.
  • Pair Joy-Cons With an Android Phone, Mac, or PC.
  • Remap the Buttons on Your Joy-Cons.
  • Check Your Battery Life Anytime.

Is Mario Kart free with Nintendo switch?

If you have an active Nintendo Switch Online + Expansion Pack membership, you have access to the Mario Kart™ 8 Deluxe – Booster Course Pass at no additional cost. If you do not have a Nintendo Switch Online + Expansion Pack membership, learn how to sign up.

Does Nintendo give free games?

If you pay for Nintendo Switch online you do not get all of your games for free. While that would be nice, Nintendo is not going to give all of their games away for free. You still need to purchase all of the games you want to play on the Switch even if you have a Switch online subscription.

What comes free with Nintendo Switch?

All free Nintendo Switch games
  • Fallout Shelter.
  • Fortnite.
  • Pokémon Quest.
  • Pokémon UNITE.
  • Apex Legends.
  • Kitten Squad.
  • Namco Museum (PAC-MAN VS. Free Multiplayer-only Ver.)
  • Pinball FX3.

How do I connect a Switch to my TV?

How to connect your Nintendo Switch to a TV
  1. Open the back of your dock. First up, grab your Switch’s dock and open up the panel on the back of it.
  2. Hook your HDMI and power supply up.
  3. Close up your dock.
  4. Put your Switch in the dock.
  5. Wake your Switch.
  6. Choose the right HDMI input on your TV.