Can I quit BetterHelp?

You can cancel your membership at any time, for any reason. Can BetterHelp substitute for traditional face-to-face therapy? The professionals who work through BetterHelp are licensed and credentialed therapists who were certified by their state’s board to provide therapy.

How do I suspend my BetterHelp membership?

Click on the drop-down arrow next to your name and profile photo and select “Account Settings.”. Then, under “Payment Settings,” click on “Change Plan / Quit Counseling.” A pop-up menu will open giving you different choices for changing your subscription.

Can BetterHelp be trusted?

BetterHelp is a legitimate company that’s been accredited by the BBB since 2015. BetterHelp’s technology is compliant with privacy laws, and it provides a secure platform for users to interact with a counselor.

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