Why is Netflix frozen?
Why is Netflix frozen? If Netflix freezes or gets stuck loading, but the rest of your device is working, it usually means there’s information stored on your device that needs to be refreshed.
Why does Netflix keep asking me if I still watching?
Netflix asks, “Are you still watching ?” so you don’t lose your place or use internet data if you’re not actually watching a TV show or movie.
Why is Netflix not playing?
You need to refresh the data to get the Netflix app working again. But how do you refresh the data? Open the Android Settings app, navigate to Settings > Apps > Apps, scroll down, and tap the Netflix entry. Within the Netflix sub-menu, go to Storage, then tap Clear data and Clear cache.
What happens when you reset Netflix?
Reset the Netflix app
Resetting the app will delete any titles you have downloaded to the device. From the Home screen, select Settings. Swipe down until you find the Netflix app.