Can you send old Uggs back and get new ones?

Can you send old Uggs back and get new ones?

We gladly accept returns from customers who purchased their UGG® product from a retailer other than www.ugg.com, or the UGG® call center. We will process your return for an exchange or a site credit. We do not offer a refund for products not purchased directly from us. Items must be in new and unused condition.

Can you replace old Uggs?

UGG will replace or provide a credit for a defective product that is covered by this limited warranty. If your item was purchased from an authorized UGG retailer, we would strongly recommend reaching out to the retailer directly for the most efficient return process.

Does Uggs have a lifetime warranty?

UGG Limited Warranty We stand behind our UGG footwear. UGG warrants that its footwear products will be free from material or workmanship defects for one year from the date of purchase by the original consumer purchaser.

Do you need a receipt to exchange Uggs?

Do I need to include a copy of the original purchase receipt to complete my return? At the current time, we do not require a receipt to process your return. We do however request that you complete the return form online, print it, and include it inside the package with your return to help us better assist you.