How can I reach Shein?

Contact SheIN: Find below customer service details of SheIN.com, including phone and email. Besides contact details, the page also offers a brief overview of the company. Head Office. Rm 19c Lockhart Ctr 301-307. Customer Service. Email: service@shein.com. About SheIn.

Where is Shein located?

Based in China and shipping across 220 countries, Shein is the world’s largest fashion retailer, as of 2022. The company was valued at $100 billion after a funding round in April 2022.

Who owns Shein?

There are only two public anecdotes about Xu Yangtian, also known as Chris Xu – the mysterious billionaire founder of Shein.

How do I complain to Shein in UAE?

All you have to do is access your personal account then select “open a ticket” and choose what your inquiry is about, write your problem or question and submit it. You can also contact the website via the email of Shein customer service care: service@shein.com.

What do I do if my Shein hasn’t arrived?

Log into your Shein account and check if there are any shipping delay notices. Shein always informs its customers when shipping takes more time than expected. Check your Customer protection time and wait for 1-2 more weeks. Then contact the customs/postal office if necessary.

How do I get a refund from Shein?

Sign into your SHEIN User Account. Go to “My Orders” and find the order that contains the item(s) you would like to return and click “Order Details.”. Then click the “Quick Return” button, select the item(s) you would like to return, indicate the reason, and click “Next Step.”. Select the “Refund Method.”.