What is the retention number for Spectrum?

Speak to Retention The first step is to call Spectrum’s retention department. The most direct phone number to reach this department is 1-855-757-7328.

How long do you have to leave Spectrum to be a new customer?

Customer must not have subscribed to applicable service within the previous 90 days.

Can I cancel Spectrum without a fee?

Spectrum does not charge any early termination fees for canceling. If you have only had the service for 30 days or less, you can get a full refund when you cancel. Otherwise, there is no refund and no termination fee.

What number do I call to cancel my Spectrum account?

If you need to cancel your service, please call us. Note: If we haven’t received a request to disconnect your service(s), you’ll continue to be billed for your regular monthly service charges. If you want to discontinue services, please call (833) 267-6094.

Does Spectrum still have a retention department?

Spectrum Retention Phone Number (800) 892-4357 is the phone number for legacy Time Warner accounts and (866) 892-0019 is the general line for all Spectrum customers. Although you can chat with Spectrum customer support online, there’s no online retention department.

Does Spectrum have a retention policy for customers?

Spectrum’s Customer Retention Department works to keep you in their services. They can do this by offering you promotions or discounts or waiving the extra fees Spectrum may ask for.