Can you really exchange old Uggs for new ones?

Can you really exchange old Uggs for new ones?

We gladly accept returns from customers who purchased their UGG® product from a retailer other than www.ugg.com, or the UGG® call center. We will process your return for an exchange or a site credit. We do not offer a refund for products not purchased directly from us. Items must be in new and unused condition.

Can you trade in your Uggs?

Customers who purchased their UGG products through our website can bring their items to an UGG Concept or UGG Outlet Store to process an exchange or return.

Do Uggs have a lifetime guarantee?

UGG Limited Warranty We stand behind our UGG footwear. UGG warrants that its footwear products will be free from material or workmanship defects for one year from the date of purchase by the original consumer purchaser.