How do I use my weight Watchers scale?

(Using Scale Without App) Operate the scale on a secure flat floor. Tap on the platform firmly to activate the scale. Wait until you see “0.00” in kg mode or “0.0” in lb mode, then press the UP or DOWN button to select your user number. Your data (height, age, gender) will quickly display again.

How do I reset my weight Watchers scales?

If you wish to erase all user data, you can reset the scale: the reset button is on the bottom of the scale. Insert a wire or paper clip into the hole and push down (similar to a computer rest). The scale display will show “Clr”. This will restore the factory settings and erase all user information.

Why won’t my WW scales work?

If your device and the scale fail to connect, simply let the scale display go off and then try again (make sure you tap the “connect to scale” button on the app). If you still have trouble, you may want to read the troubleshooting section or call our customer service line for help.

Why does my scale show different weights when I move it?

#1 Every time a digital scale is moved it needs to be calibrated. Initializing the scale resets the internal parts allowing the scale to find the correct “zero” weight and ensure accurate readings. If the scale is moved and you do NOT calibrate it, you are likely to see fluctuations in your weight.