Can you get scammed on Mercari?

Mercari Is Legitimate but Should Still Be Used With Caution The platform attempts to protect users from fraud, but like any online marketplace, it is possible to be scammed if you aren’t careful. The primary way to protect yourself is to avoid making payments off platform.

Can you get your money back on Mercari If scammed?

Buy with confidence. If an item received is not as described in the listing, the buyer may request a full refund within 3 days of receipt of the item. To keep you safe, we ask that all transactions take place in the app. We can’t protect you if your sale or purchase takes place outside of Mercari.

Are sellers protected on Mercari?

In order to be eligible for Mercari’s Seller Protection, we ask that you only list items permitted by Mercari’s Terms of Service, ship your items on time, and provide accurate descriptions and photos in your listings. The buyer should know what they’re getting.

How do I know if a Mercari seller is legit?

To make sure that a seller is legit, see if Mercari has verified them. Mercari does ID checks to ensure the buyer’s safety.

What happens if Mercari seller doesnt ship?

For Buyers If the seller agrees and we confirm that the order hasn’t shipped, we’ll refund your original form of payment. If the seller denies the request, they can ship and complete the transaction as originally planned.

Do Mercari sellers have to accept returns?

If the buyer feels that the item isn’t as described in the listing, they can request a return. Mercari will look into the situation and determine whether the item is eligible for a return. Sellers are required to accept all returns approved by Mercari.